Resorts Advantage was established in 1990 to provide back office services such as Financial and Administrative controls for the strongest players in the Hotel and Vacation Ownership Properties. Over the years, we have grown hand-in-hand with technology and we recognize that even though standards exist within the industry, we know that each Client is UNIQUE. At RA we invest in technological resources to offer a personalized service to all of our clients in all of our contract services. We are constantly redesigning strategies in order to remain at the cutting edge while our core foundation WILL ALWAYS be to maintain open communications and close contact with our Clients. At RA may rely on the most efficient operation which is the combination of: skilled and experienced personnel coupled with the most advanced technology offering EFFECTIVE communication and solutions thereby committing ourselves to grow together with our Clients.
Resorts Advantage Ltd., Inc. Our operations were established in 1990. Our corporate office and call center are located in Miami which has an exceptional geographic advantage for our clients as well as for our clients' members who visit us often. The nationality mix in the City of Miami has allowed for diverse and multicultural personnel. Not only do we speak our clients' languages from this call center which handles calls from United States, the Caribbean, Central America and South America, but we also understand the idiosyncrasies of each culture.
Resorts Advantage Spain. S.L. Established in 2005 in the City of Madrid, a city that is the seat of numerous international events. We strategically opened our call center in Madrid to capture all of the European market and due to our clients' needs while marketing and selling their product in this market. Also, to offer all of our services within european time, languages and currencies.
Resorts Advantage Logistics & Soporte S.A. de C.V. Established in 2009 in México, D.F. This call center has been one of our greatest rewards since we recognized how the Mexican market required our services and special attention at a crucial moment in their marketplace and we are proud of our clients' response to date. At Resorts Advantage our clients' members are assited by personnel who know all of the legal aspects as well as the various types of payments that are applicable in Mexico. Most importantly, our specialists understand that business in the Mexican marketplace cannot be generalized or automated as in the United States.
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