OUR SERVICES

  MEMBER SERVICES

At Resorts Advantage we enforce a strict recruitment and training process. Our Clients rely on our experienced and professional customer service representatives to provide high quality service.


We know the high marketing cost incurred when closing a sale. The Operations Department is committed to fully understand your procedures and product. Our customer service representatives will have all the product knowledge required to address any concern and/or scenario that may be presented by the Client or Member.


We offer the following complete Post-Sales Services:


  • Welcome telephone calls
  • Market segmentation based on new and existing members
  • Multiple marketing campaigns to meet the different needs for each client
  • E-mail blast system
  • Personalized team for each client “Private Label”


We guarantee Excepcional Service; a satisfied Member is one who refers others, pays their fees in a timely manner and uses their membership.