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OVERVIEW
Hotel companies are adopting new reservation strategies to boost
revenue and cut costs; in this context outsourcing call center
responsibility is at the top of the list. Resorts Advantage delivers
higher reservation conversion rates of an 8 per cent to 10 per cent
savings per booking for its clients. Hotel companies focusing on
profitability find these numbers impossible to ignore. When hotel
companies analyze their call center profit effectiveness, they find a
good business case for outsourcing. Increased demand for RA Hotel
Division services is behind our 126 per cent growth over the last
year, and the recent expansion of our North American corporate
offices. Without question, because of our call quality we provide the
most cost effective voice option in the industry.
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RESORTS ADVANTAGE Inc. All Rights Reserved |
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